Mots-clés, Keywords :  Application Integration / Analytical database engine / Balanced business scorecard / Balanced Scorecard / Business Intelligence (BI) / Business Activity Monitoring (BAM) / Business Intelligence Solutions / Business Planning / Business Process Automation / Business process modeling / Business Process Outsourcing / Competitive Analysis / Customer Relationship Management (CRM) / Data Cleansing / Data Scrubbing / Data Quality / Database Acceleration / Database Administration / Database Management System (DBMS) / Database Migration and Conversion/EDT / Database Planning and Implementation / Database Tuning / Data Mart / Data Mining / Data Transformation Service (DTS) / Data Warehouse / Data Warehousing / Decisionnel / Decision Support Systems / End-User Query and Reporting / Enterprise Performance Management / Executive Information Systems (EIS) / Expert Systems / Extract, Transform, and Load (ETL) / Information appliance / Modeling and Visualization / Multi-Dimensional Analysis and OLAP / Multidimensional Database Management System (MDBMS) / Multidimensional Online Analytical Programming (MOLAP) / Needs Analysis Solutions / Neural Networks / Profit Optimization / Relational On-Line Analytical Processing (ROLAP) / Six Sigma / Statistical Data Analysis / Technology ROI Tools /